RISE NAVIGATOR PROGRAM MANAGER

The Community Investment Collaborative (CIC) is a Community Development Finance Institution (CDFI) with a mission of strengthening our community and contributing to economic development by fueling the success of under-resourced entrepreneurs through education, mentoring, financing, and networking. CIC is expanding its operations into southern Virginia and is partnering with the RISE Collaborative at the SOVA Innovation Hub.

A. JOB SUMMARY

CIC is currently seeking a candidate to serve as a full-time RISE Navigator Program Manager. The position will contribute to the overall growth and sustainability of the RISE Collaborative regional entrepreneurship and innovation initiative, as a member of the RISE Collaborative Leadership Team. This position will be based at the SOVA Innovation Hub in South Boston, Virginia, and will require weekly travel within the RISE region and occasional evening or weekend events. The RISE Navigator Program Manager role will have a dual focus, 1) working directly with entrepreneurs to help them access capital for their businesses and 2) coordinating with the RISE Navigators to ensure impact across the region. The position will report to the CIC Director of Communications + Engagement.

RISE Collaborative is a regional entrepreneurship and innovation initiative serving 15 localities in Southern Virginia, spanning Brunswick County west to Patrick County and north to Buckingham County. Note: Through an agreement with the SOVA Innovation Hub and GO Virginia, this is a grant-funded position for up to 24 months and may be extended if additional grant resources are identified.

The RISE Navigator Program Manager will be based and primarily work from the SOVA Innovation Hub, 715 Wilborn Avenue, South Boston, VA 24592, in Halifax County, VA. The successful candidate will need to live within the Virginia/North Carolina region. This is a hybrid position with some remote work (1-2 days/week) and in-person work, including reporting to the SOVA Innovation Hub and traveling to meet with entrepreneurs in the project region. Learn more about living and working in Southern Virginia by visiting https://sovaishome.com and https://www.halifaxchamber.net/LiveHereWorkHere.

B. DUTIES AND RESPONSIBILITIES

Within the limits of the CIC’s programs, policies, procedures, and budget, the RISE Navigator Program Manager is responsible for and has authority to perform the duties listed below:

Lead Navigator

  • Serves as a RISE Navigator and coordinate the regional RISE Navigator program, including supporting other RISE Navigators
  • Implements and grows the SOVA Innovation Hub’s RISE Collaborative initiative, including identifying and developing relationships with promising startups and existing businesses. 
  • Works to help entrepreneurs navigate resources in the RISE Collaborative Ecosystem Map and find new ones. Tracks referrals from Organizations and Service Providers and follows up to ensure the entrepreneur has received the assistance necessary.
  • Conducts outreach to existing solopreneurs and small businesses, resulting in one-on-one intake sessions to match the entrepreneur with the right resources at the right time.
  • Mentors entrepreneurs one-on-one and in small groups in technical skill sets and sit side by side with entrepreneurs to deliver tangible outcomes (ex. Small Business Loan Application or a Business Website).
  • Facilitates mentorship and networking opportunities for program participants.

Program Manager

  • Performance Tracking and Reporting: Drive achievement of grant metrics through collaboration and data management. Establish key performance indicators (KPIs) for program success, monitoring progress regularly and tracking program achievements. Prepare comprehensive reports and presentations for stakeholders and senior management.
  • Day-to-day Operations: Oversee the RISE Collaborative Navigator Program, ensuring smooth execution, timely services, and high participant satisfaction. Coordinate and collaborate with internal teams, external partners, and stakeholders to ensure ongoing coordination and timely reporting of grant-required information.
  • Entrepreneurial Ecosystem Building: Act as a catalyst for entrepreneurship-led economic development, engaging with local entrepreneurs, startups, investors, and government agencies. Foster strategic partnerships and collaborations to support innovation and economic growth.
  • Event Planning and Execution: Organize and execute various events fostering entrepreneurship, including workshops, boot camps, demo days, and networking sessions. Ensure well-coordinated, impactful events aligned with program goals.
  • Other duties as assigned.

C. REQUIRED QUALIFICATIONS

  • Have a passion for small business/entrepreneurship,for creating a more equitable ecosystem for entrepreneurs of diverse backgrounds, and for driving economic development through entrepreneurship and innovation.
  • Excellent project management skills, with the ability to handle multiple initiatives simultaneously and meet deadlines.
  • Proficiency in Microsoft Office (Excel, Word, and Outlook), OneDrive, Google Suite, database management, and task management systems (e.g. Trello, Asana), 
  • Strong communication and interpersonal skills to effectively engage with diverse stakeholders, including entrepreneurs, investors, government officials, and industry professionals.  
  • Demonstrated ability to collaborate with others and successful work in teams.
  • Must be able to work in a fast-paced environment and be adaptable to change.
  • Must be able to work independently to manage multiple activities, prioritize tasks, and resolve problems.
  • Excellent time management skills, including proven ability to prioritize tasks to meet deadlines. 
  • Education or training in relevant field(s) (business, entrepreneurship, accounting, etc.). 
  • Strong attention to detail.
  • Must possess a valid driver’s license due to travel expectations, including weekly travel within the project region.

D. PREFERRED QUALIFICATIONS

  • Experience working with or servicing under-resourced or under-served populations.
  • Minimum of three (3) years of demonstrated experience in program management, entrepreneurship, or innovation-related roles.
  • Proficient in digital marketing or willing to learn basic digital marketing skills, including social media, Canva, and email marketing platforms.
  • Proficiency in leveraging technology and digital tools to enhance program delivery and participant engagement. 
  • Ability and willingness to utilize new technology solutions (e.g. ChatGPT).

E. COMPENSATION

Full time compensation of $50,000 to $55,000 annually plus health insurance, dental insurance, and retirement benefit.

HOW TO APPLY:

Please send a cover letter and resume to teira@cicville.org. Priority consideration will be given to applications before April 8, 2024 and applications will be accepted until the position is filled.

COMMUNITY INVESTMENT COLLABORATIVE

Community Investment Collaborative (CIC) is a Community Development Finance Institution (CDFI) with a mission of strengthening our community and contributing to economic development by fueling the success of under-resourced entrepreneurs through education, mentoring, financing, and networking. CIC hosts the Central Virginia Small Business Development Center (CV SBDC).

CIC is an equal employment opportunity (EEO) employer and will consider all applications without regard to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, race, traits historically associated with race, physical or mental disability, medical condition, genetic information, veteran status, military status, sexual orientation, sex or gender (which includes harassment and discrimination based on gender identity, gender expression, pregnancy, childbirth, or related medical conditions), taking or requesting statutorily protected leave, or any other characteristics protected under federal, state, or local laws.

Together we are strengthening our community.